Medicare Patients With Chronic Conditions Can Now Get No-Cost Support Between Doctor Visits

Original Medicare patients in Massachusetts can now get regular check-ins between doctor visits, at no cost, through Medicare’s ACCESS Model.

FRAMINGHAM, MA, UNITED STATES, October 8, 2026 /EINPresswire.com/ — When someone is living with a chronic condition, the hardest part often isn’t the doctor’s appointment — it’s everything in between. Is a reading okay? Is a medication being taken the right way? Is a symptom worth a call, or is it an overreaction? For a lot of people, especially older adults, managing a condition day to day can feel like a job handed over with no one checking in.

MDinteractive Health wants to change that. As a participant in Medicare’s new ACCESS Model, it now offers Original Medicare patients in Massachusetts steady, personal support between visits — at no cost to them — so that keeping up with a chronic condition feels less like doing it alone.

At the center is Sarah, MDinteractive Health’s AI care assistant, who checks in with patients by phone between appointments. She asks how they’re doing, helps them stay on track with their medications and readings, shares guidance for their condition, and keeps their own doctor informed. It’s a warm, regular check-in — not a scary medical call — and if something seems off, their doctor hears about it.

Patients whose care plan includes blood pressure monitoring also get an easy-to-use home monitor at no cost, as part of their care. It sends readings to their care team automatically — no wifi, no smartphone, and no setup — so a patient can simply put on the cuff and go about their day.

The program is for people in Massachusetts with Original Medicare (Parts A and B) who are managing chronic conditions such as high blood pressure, high cholesterol, prediabetes, diabetes, kidney disease, heart disease, chronic pain, or depression or anxiety. Taking part is voluntary, patients keep every one of their own doctors, and it does not change their Medicare coverage or benefits. This is added support — not a replacement for the care they already have.

There is no cost to eligible patients. Medicare pays MDinteractive Health directly, and MDinteractive Health has chosen to waive the small monthly cost-sharing patients might otherwise pay — so patients pay nothing.

“So much of living with a chronic condition happens between appointments — and that’s where it’s easy to feel on your own. We wanted patients to have a steady hand in that window: someone who checks in, helps them stay on track, and keeps their own doctor in the loop. And there’s no cost to patients, because no one should have to weigh the cost of a little extra support.” — Paulo Andre, MD, founder and Medical Director, MDinteractive Health

HOW TO TAKE PART

To check eligibility, call (888) 634-0815 or visit mdinteractive.health. There is no cost and no referral required. Patients can also find MDinteractive Health in the CMS ACCESS Participant Directory on Medicare.gov. Clinicians who’d like to refer a patient can reach the team through the same site.

ABOUT MDINTERACTIVE HEALTH

MDinteractive Health is a participant in Medicare’s ACCESS Model, offering Original Medicare patients in Massachusetts no-cost, between-visit support for managing chronic conditions. Its care is delivered with physician oversight, led by founder and Medical Director Paulo Andre, MD. Its technology is provided by MDinteractive — a CMS Qualified Registry since 2010, ONC Certified Health IT, and SOC 2 (AICPA). MDinteractive Health is located at 945 Concord St., Framingham, MA 01701. Learn more at mdinteractive.health.

Participation in Medicare’s ACCESS Model doesn’t mean Medicare recommends any one organization.

# # #

MDinteractive Health Team
MDinteractive Health
+1 888-634-0815
info@mdinteractive.health

Media gallery